General Manager(03349) - Lackawanna, NY

Domino's Franchise•Lackawanna, NY
•Onsite

About The Position

Domino’s Pizza is hiring a General Manager for a new location under construction in Lackawanna, New York. Training will begin at the Hamburg location before the new store opens. The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and inventory controls, cash management, food management, customer relations, store cleanliness, marketing, and profitability. They must set an example by following all policies and procedures and expecting the same from the crew. The role requires judgment, math skills, multitasking, communication, and the ability to direct activities and make decisions under stress. On-the-job orientation and training are provided. The position involves general store tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The posting also describes physical and environmental conditions, including standing for most tasks, lifting and carrying supplies, bending, reaching, occasional climbing, and exposure to hot surfaces, varying temperatures, food odors, cornmeal dust, and mechanical equipment. The posting includes delivery duties and requirements, including driving within a designated area, a valid driver’s license, and access to an insured vehicle.

Requirements

  • Restaurant management experience is required.
  • Ability to use judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform the physical demands described, including prolonged standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and occasional climbing.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read maps and locate addresses, ability to navigate adverse terrain and multi-story buildings while carrying products, and far and night vision for driving.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Oversee staffing and complete paperwork.
  • Manage cost controls, inventory, and cash.
  • Manage food and work to a schedule.
  • Maintain store appearance and comply with standards and policies.
  • Provide customer service and manage customer relations.
  • Monitor attendance and punctuality.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • If performing delivery duties: deliver products by car to customers, deliver flyers and door hangers, and navigate delivery locations.
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