Assistant General Manager - Latham, NY

Panera Bread • Latham, NY

1d • Onsite

About The Position

The Assistant General Manager helps lead a Panera bakery-cafe and its team, partnering with the General Manager to oversee operations, make decisions, solve problems, delight guests, and grow the business. The role takes ownership of hiring, training, and team development while supporting the bakery-cafe’s goals, operating standards, guest-service expectations, and company culture.

The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional on the results of a background check. The role regularly involves lifting, carrying, pushing, or pulling objects weighing up to 50 pounds; standing and walking for up to six hours; and communicating and understanding directions in a loud environment.

Requirements

• Minimum age of 18.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Availability for flexible hours, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to six hours.
• Ability to clearly communicate and quickly understand guests’ and associates’ directions in a loud environment.
• Any job offer is conditional upon the results of a background check.

Nice To Haves

• One or more years of restaurant management experience preferred.
• ServSafe certification, or the ability to obtain it.

Responsibilities

• Support the General Manager with key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of team members; motivate, engage, inspire, and celebrate the team.
• Help manage team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Develop managers in people processes and Panera’s Guiding Values & Behaviors in partnership with the General Manager.
• Work with the team to deliver quality food and service and a positive guest experience.
• Build relationships that encourage long-term guest loyalty.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager in managing bakery-cafe costs and inventory.
• Promote a culture of warmth, belonging, growth, and trust, and embody Panera’s Guiding Values and Behaviors.

Benefits

• Competitive pay of $23.50–$28 per hour; actual pay depends on factors including relevant experience, job-related knowledge and skills, and geographical location.
• Eligible for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with company match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Team-member perks and rewards.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed