Assistant General Manager - Latham, NY

Panera Bread•Latham, NY

18h•$24 - $28•Onsite

About The Position

The Assistant General Manager leads and develops the bakery-cafe team while partnering with the General Manager to oversee operations, delight guests, and grow the business. The role includes ownership of hiring, training, and team development, along with supporting staffing, scheduling, performance, costs, and inventory. The Assistant General Manager helps ensure that the bakery-cafe meets its operational, quality, guest-service, health, food-safety, and company-culture standards.

Requirements

Minimum age of 18.
Proven ability to drive positive results through strong business acumen.
Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
Availability for flexible hours, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
Any job offer is conditional upon the results of a background check.

Nice To Haves

At least 1 year of restaurant management experience is preferred.
ServSafe certification, or the ability to obtain it.

Responsibilities

Support the General Manager with key decisions and problem solving.
Plan and manage staffing needs, shift scheduling, people and career development, and succession planning.
Support hiring, onboarding, and training; motivate, engage, inspire, and celebrate team members.
Assist with team performance management to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
Work with the team to ensure guests are delighted by food quality, service, and the team.
Build relationships that encourage long-term guest loyalty.
Follow operational procedures and execute company strategies and initiatives.
Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
Maintain a healthy and safe workplace that meets health, food-safety, and company-culture standards.
Assist the General Manager with managing bakery-cafe costs and inventory.
Help build a culture of warmth, belonging, growth, and trust.
Serve as an ambassador of Panera’s Guiding Values and Behaviors by taking initiative, finding solutions, learning and growing with others, working as a team, celebrating success, and seeing the best in others.