General Manager - 2879

Jiffy Lube•Sugar Land, TX

20d

About The Position

Premium Velocity Auto (PVA) / Jiffy Lube is seeking a people-focused General Manager to oversee daily operations at a single automotive service center. The General Manager is responsible for smooth operations, exceptional customer experiences, team development, and profitability while upholding PVA and Jiffy Lube standards. This is a hands-on leadership role in a fast-paced, customer-driven environment.

Requirements

Valid U.S. driver's license and authorization to work in the U.S.
At least 1 year of retail service management experience, including experience with KPIs, budgeting, and calculations.
Strong written and verbal English communication skills.
Ability to use computers, online tools, and documentation systems.
Ability to stand for long periods; lift more than 50 pounds; bend, reach, crawl, and climb stairs.
Comfort working in enclosed or semi-outdoor environments.
High school diploma or equivalent.
Strong customer service and communication skills.
Dependable leadership and attention to detail.
Growth-minded approach and willingness to train and develop.
Ability to multitask in a fast-paced environment.
Strong safety awareness.

Responsibilities

Open and close the store and maintain a clean, organized, professional workspace.
Hire, train, schedule, and coach team members, including conducting performance evaluations and taking disciplinary actions.
Drive sales growth, profitability, and customer retention.
Oversee cash handling, register reconciliation, and bank deposits.
Complete paperwork for sales, cash receipts, and employee records.
Monitor inventory, prevent shrinkage, and manage supply orders.
Deliver outstanding customer service and resolve escalated concerns.
Assist with automotive maintenance services and operate various vehicle types.
Enforce safety standards and maintain OSHA and environmental compliance.
Report workers' compensation claims.
Perform additional tasks assigned by the District Manager.