General Manager - Retail and Restaurant LAN Airport

Tailwind Deli News & Gifts • Lansing, MI

21d • Onsite

About The Position

Tailwind Hospitality is seeking a General Manager to lead retail and restaurant operations at LAN Airport. The General Manager is responsible for smooth and efficient business operations, maintaining high standards of customer service, and driving profitability and growth while fostering a positive, productive work environment. The role oversees food and beverage services and contributes to strategic direction, financial planning, budgeting, and business performance. Tailwind encourages Veterans and military family members to apply.

Requirements

• 2–5 years of General Manager experience.
• Must be able to pass a background check.
• Must have reliable transportation.
• ServSafe Food Handler certification.

Nice To Haves

• Knowledge of food and beverage industry trends.
• Experience managing food costs and profit-and-loss management.
• Proven track record of driving business growth and profitability.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Monitor and control payroll and other expenses.
• Manage both retail and restaurant operations.
• Adhere to food and beverage budgets.
• Develop and implement strategies to achieve business goals and objectives.
• Create schedules using forecasting and scheduling tools to maximize efficiency and reduce labor costs.
• Contribute information, analysis, and recommendations to food and beverage organizational strategy and direction.
• Participate in weekly department head meetings and individual meetings as needed to meet business plan objectives and provide appropriate communication and direction.
• Anticipate food and beverage financial requirements, trends, and variances; develop budgets and capital expenditure plans; measure and analyze results; and initiate corrective actions to minimize the impact of variances.
• Control food and beverage supplies by meeting with sales representatives, negotiating prices and contracts, developing preferred supplier lists, reviewing usage reports, analyzing variances, and taking corrective actions.
• Keep food and beverage equipment operating by enforcing adherence to operating instructions.
• Maintain a safe, secure, legal, and healthy work environment by establishing, following, and enforcing sanitation and food and beverage preparation and service quality standards and procedures.
• Maintain the integrity of company proprietary information and protect company assets.
• Perform other duties as assigned, planned or unplanned.

Benefits

• Paid time off (PTO).
• Paid training.
• Management bonus program.
• 401(k) with company matching.
• Health, dental, and vision benefits offered to full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed