General Manager(08957) - 131 Commerce Dr Unit E

Domino's Franchise•Mayodan, NC

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The General Manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role requires judgment, math, multitasking, customer-service, communication, and leadership skills. On-the-job orientation and training are provided. The posting also includes general store-team-member duties and delivery-specific requirements, including operating equipment, preparing products, processing orders, maintaining the facility, and, where delivery duties apply, delivering orders by car.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements and operate a keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
Ability to perform physical tasks that include prolonged standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle, and ability to navigate delivery locations and adverse terrain.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory, cash, and food.
Handle staffing and paperwork.
Work to a schedule and maintain attendance and punctuality.
Set an example by following all policies, procedures, and standards, and ensure the crew does the same.
Provide great customer service and manage customer relations.
Maintain the store's image and cleanliness.
Contribute to marketing and store profitability.
As applicable to store team duties, operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
As applicable to delivery duties, deliver products by car to customers and distribute flyers and door hangers.