The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and ensures that team members do the same. The role requires working to a schedule, maintaining attendance and punctuality, and meeting store standards while providing great customer service. Candidates may be considered without prior pizza experience, although it is preferred. A General Manager candidate must complete all evaluations up to Manager in Training before managing a store location. Orientation and training are provided on the job. The position may involve performing any task needed in the store, including operating equipment, stocking and preparing products, handling orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work includes standing for most tasks, frequent reaching and hand use, and occasional lifting and carrying. Bulk deliveries may weigh up to 50 pounds. Employees may work around hot ovens and surfaces, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and changing temperatures. Outside tasks and delivery-related duties may involve adverse weather. The role calls for directing activities, handling repetitive tasks, working independently and with others, working under stress, making judgments, and interacting with customers and coworkers.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed