Customer Service Rep(07253) - 29955 SW BOONES FERRY RD

Domino's Franchise • Wilsonville, OR

14h

About The Position

This is an entry-level Domino’s Customer Service Representative position. Team members help prepare and process customer orders and perform general store duties. On-the-job orientation and training are provided. The position pays $16.80 per hour in Northern Oregon. The posting states that all positions are part-time unless otherwise specified; employees may have the opportunity to move into full-time work if store hours allow and they complete training, reliably cover shifts, and communicate their needs to the manager. Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week. Sick pay is provided in accordance with Oregon requirements.

The role involves operating store equipment; stocking, preparing, and handling food products; taking and processing orders in person and by telephone; inventory and paperwork; and cleaning. It requires customer and coworker communication, accurate order entry and money handling, and the ability to perform physical tasks in a store environment that may include hot equipment, cold storage, cramped spaces, and outdoor weather exposure. Advancement opportunities may include shift lead and other store or franchise roles.

Requirements

• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with speed and accuracy.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform physical duties including standing, walking, lifting, carrying, pushing, pulling, climbing stairs or a ladder, bending, crouching, reaching, and sustained hand use.
• Ability to lift and stock cases weighing up to 50 pounds and place them on shelves up to 72 inches high.
• Ability to work around hot surfaces and tools, including ovens, sharp edges, moving mechanical parts, food odors, cornmeal dust, and temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and stock supplies.
• Perform outside tasks, including removing trash.
• Follow quality-control standards and work independently or with others as needed.

Benefits

• Medical, dental, and vision insurance are available to eligible employees who have worked at least one year and average at least 32 hours per week.
• Sick pay in accordance with Oregon state requirements.
• On-the-job orientation and training.
• Advancement opportunities, including shift lead options.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed