General Manager (01149) 858 S Main St

Domino's Franchise•Lapeer, MI

About The Position

The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role also encompasses staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, attendance, and profitability. The posting describes a fast-paced store environment and lists general store-team duties and physical conditions that may apply, including operating equipment, preparing products, handling orders and inventory, cleaning, and potentially making deliveries. On-the-job orientation and training are provided. The description refers to assistant-manager duties in its introductory text, but lists the advertised role as General Manager.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change and to take and process orders using verbal, writing, and telephone skills.
  • Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to navigate adverse terrain and delivery sites, including multi-story buildings, while carrying product.
  • For driving and delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching or squatting, and reaching.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for team members and follow company policies and procedures, ensuring the crew does likewise.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and adhere to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Ensure transportation to and from work, store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; clean equipment and the facility.
  • For delivery-related duties described in the posting: deliver product by car to customers, and deliver flyers and door hangers.
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