General Manager(04096) - 548 S. Main St

Domino's Franchise•Shrewsbury, PA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position involves working in a restaurant environment with temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, reaching, and frequent hand use.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Ability to comprehend and give correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to communicate with customers and coworkers in person and by phone.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, reaching, and frequent hand use.
  • Ability to handle ingredient and supply cases weighing up to 50 pounds and pizza sauce weighing 42 pounds.

Responsibilities

  • Oversee all activities during the shift and set an example for the crew.
  • Follow all company policies and procedures and expect team members to do the same.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Maintain the store’s image and adhere to standards while providing great customer service.
  • Operate equipment; stock ingredients and supplies; prepare products; and receive and process telephone orders.
  • Take inventory, complete associated paperwork, and clean equipment and the facility.
  • Attend work punctually and have transportation to and from work.
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