General Manager(05587) - 1022 S. Main St.

Domino's Franchise•Kernersville, NC

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance, and profitability. The role requires judgment, math skills, and the ability to multitask and work under stress. On-the-job orientation and training are provided. The posting also describes general store-team duties and conditions, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. It outlines physical requirements and, in a driving-specific section, delivery duties and qualifications; it does not clarify whether these delivery duties apply to the General Manager position.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to perform the physical requirements described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and continuous hand use.
  • If delivery duties apply: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle, and ability to navigate to addresses within the delivery area, including adverse terrain.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and ensure compliance with company policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Provide customer service and support marketing and profitability.
  • Perform general store duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.
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