Assistant Manager(05587) - 1022 M S Main ST

Domino's Franchise•Kernersville, NC

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting a strong example, following all policies and procedures, and expecting the same from the crew. Assistant Managers help maintain schedules, attendance and punctuality, the store’s image, and quality standards while providing excellent customer service. The role includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also lists delivery-specific duties, including delivering products by car, delivering flyers and door hangers, and meeting the stated driving, vehicle, navigation, and delivery requirements. Work may involve standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, and continuous reaching and hand use. Conditions include varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires communication, sensory, judgment, multitasking, and physical capabilities described in the posting.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, for driving duties.
  • Access to an insured vehicle that can be used for delivery, for driving duties.
  • Navigational skills to read a map and locate addresses within the designated delivery area, for driving duties.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying product, for driving duties.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, squatting, reaching, and continuous hand use.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, food management, and profitability.
  • Handle staffing and paperwork and work to a schedule.
  • Maintain store image, cleanliness, and adherence to standards and policies.
  • Provide great customer service and maintain customer relations.
  • Set an example for the crew and ensure team members follow policies and procedures.
  • Maintain attendance and punctuality.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable to delivery duties.
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