General Manager at KidStrong Pflugerville

KidStrong Texas•Pflugerville, TX

4h•$42,000 - $48,000

About The Position

The General Manager at KidStrong Pflugerville leads center operations and creates an environment where coaches, children, and families can thrive. The role is responsible for driving sales and membership growth, maintaining member satisfaction, and ensuring smooth center operations. The General Manager works four weekdays and one weekend shift and actively coaches three to five classes per week. The position includes supervising the Assistant General Manager, Lead Coach, and other coaches; collaborating with center team members and families; and coordinating with the Area Developer (Franchisee) and KidStrong HQ. The General Manager also completes Coach Certification through KidStrong HQ Training.

Requirements

Experience coaching children aged 15 months to 11 years.
Ability to communicate easily with parents and guardians.
Practical experience with Google, Microsoft, and social media platforms.
CPR certification or willingness to obtain it.
Ability to work in a physically demanding environment.
High standards and the ability to uphold them.
Leadership that reflects KidStrong’s core values.
Goal-oriented approach.
Ability to teach and transfer knowledge effectively.
Professionalism under pressure and respectful treatment of others.
Ability to engage with high energy and clarity.
Ability to develop and nurture relationships.
Ability to organize work activities and set realistic goals.
Clear written and verbal communication.
Ability to balance team and individual responsibilities.
Adaptability and openness to change and innovation.

Responsibilities

Understand and manage center KPIs and financials.
Build positive relationships with members, families, and the community.
Maintain a clean center and smooth operations.
Delegate tasks to the team.
Work four weekdays and one weekend shift.
Work with the team to set membership goals and fill classes.
Call and text leads to convert them into KidStrong members.
Arrange and attend local events.
Inspire and develop team members.
Recruit, onboard, and train coaches.
Use KidStrong training tools to support professional development.
Communicate through Slack and email.
Deliver KidStrong curriculum and actively coach three to five classes per week.
Use the KS Coaches App to monitor attendance and achievements.
Complete Coach Certification through KidStrong HQ Training.
Supervise the Assistant General Manager, Lead Coach, and other coaches.
Collaborate with center team members and families, and coordinate with the Area Developer (Franchisee) and KidStrong HQ team members.