Taco Bell General Manager

Taco Bell • Overland Park, KS

18d

About The Position

The General Manager leads and mentors the restaurant team to support strong performance, smooth operations, and an exceptional customer experience. The role is responsible for pursuing restaurant profitability through selective recruiting, consistent training, and quality food, while fostering a culture aligned with DRG’s values.

The General Manager oversees operational excellence, financial performance, team development, compliance, and the restaurant’s relationship with guests. The position works an average of 45 hours per week and requires flexible availability, including nights, weekends, and holidays. This is a non-exempt role. The successful candidate must be at least 18 years old and have a high school diploma or equivalent, at least two years of restaurant experience with demonstrated leadership ability, and the required food-safety certification and health card. Reliable transportation and a clear criminal background check are also required.

The position is with Royal City Bell, LLC, a Taco Bell franchisee. If hired, the franchisee will be the employer and will set its own wage and benefit programs. Diversified Restaurant Group describes itself as a people-first company operating Taco Bell and Arby’s restaurants, with more than 9,000 team members and over 300 units.

Requirements

• Must be 18 years or older.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with proven leadership ability.
• Must be able to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Must maintain a current health card in accordance with local and state requirements.
• Reliable transportation.
• Clear criminal background check.
• Average 45-hour work week with flexible availability, including nights, weekends, and holidays.

Responsibilities

• Identify, train, and mentor high-potential team members, helping them develop as leaders and excel in their roles.
• Deliver strong restaurant operations, including exceptional customer service, clean restaurants, excellent food, and sound financial performance.
• Manage the restaurant’s profit and loss by taking action to control costs and maximize profitability.
• Make sound, effective decisions and serve as a liaison between upper management and the restaurant team while maintaining an open-door policy.
• Conduct ongoing training, provide constructive feedback in real time, and encourage continuous learning and development.
• Reinforce DRG’s culture and values through individual and team recognition, inclusion, and a fun, respectful atmosphere.
• Enforce company policies, procedures, and applicable local regulations.
• Recruit and staff the restaurant with strong talent and foster an environment of growth and leadership.
• Build working relationships with the restaurant team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests while maintaining the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program: grants to assist employees with life challenges and financial assistance.
• DRG Savings Marketplace: exclusive access to discounts for DRG employees.
• Employee Assistance Program, including counseling services, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program that allows employees to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED