General Manager(05116) - 4375 Lafayette St

Domino's Franchise•Marianna, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, cash control, inventory, food management, customer relations, and store cleanliness. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also involves working to a schedule, maintaining the store’s image and standards, providing great customer service, ensuring attendance and punctuality, supporting marketing and profitability, and having transportation to and from work. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and co-workers, handling orders and payments, using a computer keyboard or touch screen, and making decisions while directing activities and working under stress. The position may involve delivering products, flyers, or door hangers within a designated area. Delivery duties require a valid driver's license with a safe driving record that meets company standards and access to an insured vehicle that can be used for delivery. The work includes standing, walking, lifting, carrying, pushing and pulling trays, occasional climbing and crouching, and frequent reaching and bending. Team members may handle deliveries weighing up to 50 pounds and work around hot surfaces, moving equipment, food odors, cornmeal dust, cramped spaces, and changing temperatures and weather conditions.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
Ability to make correct monetary change and use a computer keyboard or touch screen to enter orders.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and hand-eye coordination to make precise movements quickly and accurately.
Ability to read maps and locate addresses within the designated delivery area.
Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery, for delivery duties.
Ability to meet the physical demands of the position, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing or crouching.

Responsibilities

Oversee all activities during the shift, including staffing and adherence to schedules.
Manage cost controls, inventory, cash, food, and paperwork.
Set an example by following all company policies and procedures and ensuring the crew does the same.
Maintain customer relations and provide great customer service.
Maintain the store’s image, standards, and cleanliness.
Support marketing and store profitability.
Operate equipment, stock ingredients and supplies, and prepare products.
Receive and process telephone orders, take inventory, and complete associated paperwork.
Clean equipment and the facility.
Deliver products, flyers, and door hangers within the designated delivery area when required.