General Manager

Janie and Jack • McAllen, TX

5d • $17 - $30

About The Position

Janie and Jack is seeking an inspired General Manager to lead a store team and deliver a customer-centric experience. The General Manager owns overall store performance and business goals, builds and develops a strong team, and leads confidently to drive exceptional results. The role combines sales leadership, merchandising, operational execution, recruiting, employee training, and creating a positive, inclusive, and productive work environment. The General Manager must be available as needed, including nights, weekends, holidays, and peak business periods such as the holiday season.

Requirements

• At least 18 years old.
• Available as needed, including nights, weekends, holidays, and peak business periods such as the holiday season.
• Able to constantly bend, open, lift, carry, and move merchandise and fixtures weighing up to 40 pounds as needed.
• Demonstrated leadership experience meeting or exceeding sales and profit goals.
• Proven ability to identify top talent, build a team, and train, develop, and retain employees.
• Experience creating merchandising strategies and implementing visual changes to achieve business results.
• Outstanding communication and critical-thinking skills.
• Ability to work in a fast-paced, dynamic company.
• Acts with authenticity, sincerity, and transparency.

Nice To Haves

• Four or more years of management experience in specialty retail and/or a multi-unit retail business (preferred).

Responsibilities

• Own overall store performance and key performance indicators.
• Model results-driven sales behavior and exceptional customer focus; monitor and coach staff to improve selling opportunities and build genuine customer relationships.
• Create and implement visual and merchandising strategies to increase sales, using knowledge of floor capacity and store layout.
• Use tools and resources to enhance the customer experience.
• Generate ideas to evolve and grow the business while adapting to change and uncertainty.
• Motivate and inspire the team to achieve or exceed hourly, daily, and weekly business goals through in-store and omni-channel selling.
• Hold self and others accountable.
• Maintain strong, resourceful store operations.
• Build a dynamic team through networking and recruiting, anticipating future staffing needs based on business objectives.
• Create and maintain a positive, productive workplace that fosters diversity, inclusivity, teamwork, creativity, and passion for the brand.
• Identify and assess training needs, create tailored training plans, and implement training methods to improve employee skills and performance.
• Perform other duties as assigned.

Benefits

• Employee discount on in-store merchandise.
• Competitive paid time off plan.
• 401(k) plan with company matching.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life and AD&D insurance.
• Short-term and long-term disability insurance.
• Health and dependent care flexible spending accounts.
• Commuter benefits.
• Pet benefits.
• Tuition reimbursement.
• Employee Assistance Program resources, including financial and legal assistance, emotional work/life counseling, health, and wellness resources.
• Quarterly bonus program eligibility for General Managers.
• Fun work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed