General Manager in Training

Pizza King•Winchester, IN

5d•$18 - $20•Onsite

About The Position

Pizza King is seeking an adaptable, self-motivated General Manager in Training with a passion for customer service. The role prepares the employee to operate an efficient and profitable restaurant by maintaining high standards for customer relations, product quality, cleanliness, safety, and staffing. The successful candidate must want to become a General Manager and be willing and able to assume that role at an assigned store when needed. The position may involve working at other Pizza King locations, reassignment during or after training, opening or closing shifts, and working as a Shift Manager until offered a General Manager position. The employee may also be directed to cover the General Manager role, including during paid time off. Salary compensation applies once the employee is solely operating a restaurant location.

Requirements

Must be at least 21 years of age.
Maintain a valid driver's license, proof of auto insurance, and an acceptable driving record.
Have a reliable vehicle for bank trips, product pickups, and occasional deliveries.
Obtain and maintain a liquor license and any other required permits.
Obtain the required permit within the first 30 days of employment.
Complete the ATC Server Training Class within the first 90 days.
Managers overseeing servers under 21 with a Restricted Alcohol Permit must have a valid Indiana Employee Alcohol Permit and valid ATC Server Training Certificate.
Have at least five years of experience in restaurant operations, or an equivalent combination of education and experience.
Have proficient-level knowledge of Google Workspace.
Be willing and able to assume a General Manager's role at an assigned store when needed.
Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
Be able to stand for extended periods and attend work as required.

Nice To Haves

One year of general management experience is preferred.
ServSafe certification is required once fully and solely operating a restaurant location.

Responsibilities

Resolve customer issues respectfully and promptly, model customer-focused service, and train team members to meet or exceed service standards.
Verify food quality and ensure food safety standards are met through observation and follow-up with team members.
Promote safe work behaviors to protect employees and customers.
Make appropriate suggestions to customer orders using suggestive-selling techniques and acknowledge customers entering and exiting the store.
Organize and oversee work time for yourself and employees; maintain a positive attitude, urgency, and courteous service.
Promote teamwork and cross-training, set priorities, manage details, recognize employees, and coach team members.
Administer prompt, fair, and consistent corrective action for policy, standards, and procedure violations.
Verify that equipment, facilities, and grounds are maintained to company standards and coordinate with the District Manager about problems.
Follow cash-handling, reconciliation, security, opening, and closing procedures.
Maintain staffing and schedule employees in accordance with labor compensation and hourly sales reports.
Once solely operating a restaurant location, hire, train, and develop team members and future management personnel.
Once solely operating a restaurant location, work with the marketing department to implement sales initiatives and train employees in suggestive selling.
Once solely operating a restaurant location, analyze sales, food, labor, inventory, and controllable costs; complete inventories and order products accordingly.
Once solely operating a restaurant location, maintain adequate inventory, take corrective action toward margin and sales-growth targets, and help ensure compliance with Federal, state, and local requirements.
Once solely operating a restaurant location, maintain contact with the bookkeeper, HR, and operations team, and manage employee scheduling and payroll.
Once solely operating a restaurant location, keep the store organized and efficient; maintain sales volume, food and labor costs, product quality, and customer service.
Follow and enforce recipes, food safety requirements, and customer and employee safety standards.
Maintain the appearance and cleanliness of the operation using established cleaning lists.
Learn and follow operational techniques, standards, policies, and procedures; demonstrate teamwork and conduct designated staff meetings and training sessions.
Attend monthly General Manager meetings, coordinate operational correction and follow-up, maintain awareness of all areas of the operation, and communicate with the General Manager and District Manager.
Anticipate working opening or closing shifts and at other Pizza King stores; assume a Shift Manager role until offered a General Manager position and cover the General Manager role when directed or assigned.
Perform additional duties and responsibilities as assigned.

Benefits

Paid time off once fully and solely operating a restaurant location.
401(k) program with employer match.
Advancement opportunities.
$300 employee referral bonus.
Free meals on and off the clock once fully and solely operating a restaurant location.
$50 birthday dinner and a paid day off for the employee's birthday.
Potential accumulated yearly bonus of up to $3,000 based on store performance once fully and solely operating a restaurant location.
Potential $1,000 bonus for training other General Manager in Training team members once fully and solely operating a restaurant location.
Health, dental, vision, accident, critical illness, life insurance, and short- and long-term disability options for employees maintaining 30 or more hours per week.
Years of Service Bonus upon reaching a milestone anniversary.