General Manager in Training - Retail

Love's Travel Stops & Country Stores • Des Moines, IA

2h

About The Position

The General Manager in Training supports and assists the General Manager with daily operations to drive efficiency, quality, customer satisfaction, sales, and organizational goals. The role has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It includes helping execute tasks, maintain schedule and cash integrity, complete operational reporting, and use financial results to identify opportunities. The position also works with managers on talent acquisition and helps ensure a safe, clean, and well-maintained facility.

Requirements

• At least 2 years of management experience in retail, a travel stop or convenience store, big box, grocery, or department store.
• At least 2 years managing operations with annual sales volume of $2 million or more.
• At least 2 years affecting and interpreting budgets and profit and loss statements.
• At least 2 years supervising and training 5–10 or more employees.
• Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre-employment drug screen and background check.
• Excellent communication and interpersonal skills with a focus on customer satisfaction.
• Strong customer service, rapport-building, and sales skills.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.
• Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Ability to meet the physical demands of regular talking and hearing; standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing; and frequent lifting or moving of items over 75 pounds. Specific vision abilities are required.

Responsibilities

• Oversee hands-on operations across multiple business areas, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
• Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
• Drive sales through efficient ordering, stocking, inventory management, and merchandising.
• Assist the General Manager with task execution and completion, schedule and cash integrity, and daily, weekly, and monthly reporting.
• Analyze profit and loss statements and take action to capture opportunities.
• Collaborate with managers on talent acquisition.
• Support customer satisfaction through effective operations and employee-vehicle deployment.

Benefits

• Company-funded tuition assistance program
• Paid time off
• Flexible scheduling
• 401(k) with 100% match up to 5%
• Medical, dental, and vision insurance after 30 days
• Competitive pay
• Career development
• Quarterly bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed