General Manager in Training - Retail

Love's Travel Stops & Country Stores•Chandler, AZ

About The Position

The General Manager in Training assists with and oversees daily operations to promote efficiency, quality, customer satisfaction, sales growth, and organizational goals. The role has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The position works with the General Manager on operational execution, staffing, scheduling, cash integrity, reporting, and financial performance.

Requirements

  • At least 2 years of management experience in retail, travel stops or convenience stores, big box, grocery, or department stores.
  • At least 2 years managing operations with annual sales volume of $2 million or more.
  • At least 2 years affecting and interpreting budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Strong customer-service, rapport-building, and sales skills.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Effective teamwork skills.
  • Ability to use computer programs, systems, and technology tools in daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.
  • Ability to work varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.

Responsibilities

  • Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
  • Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze profit and loss statements and make changes to capture business opportunities.
  • Collaborate with managers on talent acquisition.
  • Lead and supervise team members and support customer satisfaction through effective operations and employee-vehicle deployment.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit-sharing opportunity
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