General Manager in Training - Retail

Love's Travel Stops & Country Stores•Cordele, GA

About The Position

Operations Managers assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction. This role includes leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. The General Manager in Training has hands-on responsibility for multiple business operations, which may include retail, fuel, restaurant, fresh kitchen, and truck care. The role assists the General Manager with task execution, scheduling, cash integrity, and reporting, while supporting safe and well-maintained facilities and effective sales and inventory practices.

Requirements

  • At least 2 years of management experience in retail, a travel stop or convenience store, big box, grocery, or department store.
  • At least 2 years managing operations with an annual sales volume of $2 million or more.
  • At least 2 years affecting and interpreting budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Ability to successfully complete a pre-employment drug screen and background check.
  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Strong customer service, rapport-building, and sales skills.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Ability to meet the stated physical demands, including frequent lifting or moving of items over 75 pounds.

Responsibilities

  • Assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction.
  • Lead a team, manage processes, and execute strategies to grow sales and meet organizational goals.
  • Take hands-on responsibility for multiple business operations, potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
  • Ensure the facility is safe, clean, and well-maintained, including restrooms, showers, facilities, and equipment; perform safety checks.
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Understand financial reporting, analyze profit and loss statements, and act on opportunities.
  • Collaborate with managers on talent acquisition.
  • Manage operations and employee-vehicle deployment to support customer satisfaction.

Benefits

  • Company-funded tuition assistance program
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
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