General Manager in Training - Retail

Love's Travel Stops & Country Stores•Lake Wales, FL

About The Position

The General Manager in Training assists and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. It offers hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The position supports the General Manager in executing tasks, maintaining schedule and cash integrity, and completing operational reporting.

Requirements

At least 2 years of management experience in retail, travel stop or convenience store, big box, grocery, or department store settings.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years working with and interpreting budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to successfully complete a pre-employment drug screen and background check.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, and sales skills, and ability to manage operations and employee-vehicle deployment to ensure satisfaction.
Strong organizational and multitasking abilities, attention to detail, and effective teamwork skills.
Ability to perform regular talking and hearing; stand, walk, bend, kneel, stoop, crouch, crawl, and climb; and frequently lift or move items weighing over 75 pounds.
Specific vision abilities are required.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and perform safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with task execution and completion, schedule and cash integrity, and daily, weekly, and monthly reporting.
Understand financial reporting, analyze profit and loss statements, and take action to capture and capitalize on opportunities.
Collaborate with managers on talent acquisition.