General Manager in Training - Retail

Love's Travel Stops & Country Stores•Ellis, KS

15h

About The Position

Operations Managers assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction. The role includes leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. The position offers an opportunity to make an impact in a supportive team environment. This role has hands-on responsibility for multiple business operations, potentially including retail stores, fuel, restaurants, fresh kitchens, and truck care. It supports the General Manager with task execution, scheduling, cash integrity, and reporting, while helping maintain facility standards, grow sales, manage financial performance, and support talent acquisition.

Requirements

At least 2 years of management experience in retail, travel stops or convenience stores, big-box retail, grocery, or department stores.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years affecting and interpreting budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to successfully complete a pre-employment drug screen and background check.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Customer-service, rapport-building, and sales skills, including managing operations and employee-vehicle deployment to ensure customer satisfaction.
Strong organizational and multitasking abilities, attention to detail, and effective teamwork skills.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to meet the physical demands of the role, including frequent lifting or moving of items over 75 pounds.

Responsibilities

Oversee multiple business operations, potentially including retail stores, fuel, restaurants, fresh kitchens, and truck care.
Maintain a safe, clean, and well-maintained facility, including restroom and shower cleanliness, facilities and equipment maintenance, and safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Analyze profit and loss statements and take action to capture and capitalize on opportunities.
Collaborate with managers on talent acquisition.