General Manager in Training - Retail

Love's Travel Stops & Country Stores•Quartzsite, AZ

About The Position

The General Manager in Training assists with and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It supports the General Manager with task execution, scheduling, cash integrity, and reporting while helping grow sales and meet organizational goals.

Requirements

  • At least 2 years of management experience in retail, travel stop or convenience store, big box, grocery, or department store environments.
  • At least 2 years managing operations with annual sales volume of $2 million or more.
  • At least 2 years working with budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Ability to successfully complete a pre-employment drug screen and background check.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Strong customer service, rapport-building, and sales skills.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Ability to meet the physical demands of regular talking and hearing; standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing; and frequent lifting or moving of items weighing over 75 pounds. Specific vision abilities are required.

Responsibilities

  • Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
  • Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze profit and loss statements and act on opportunities to improve results.
  • Collaborate with managers on talent acquisition.
  • Lead and supervise employees and support customer satisfaction through effective operations and employee-vehicle deployment.

Benefits

  • Company-funded tuition assistance program
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% company match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
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