General Manager in Training - Retail

Love's Travel Stops & Country Stores•Oglesby, IL

12d

About The Position

Love’s Operations Managers assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction. The role leads a team, manages processes, and executes strategies to grow sales and meet organizational goals. It offers the opportunity to make an impact in a supportive team environment. The position has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It supports the General Manager in executing and completing tasks, scheduling, maintaining cash integrity, and completing daily, weekly, and monthly reporting. The role also involves understanding financial reports and using profit-and-loss analysis to identify and act on opportunities.

Requirements

At least 2 years of management experience in retail, travel stop or convenience store, big-box, grocery, or department store operations.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years affecting and interpreting budgets and profit-and-loss statements.
At least 2 years supervising and training 5–10 or more employees.
Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, salesmanship, and operational and employee-vehicle deployment skills.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to use computer programs, systems, and technology tools in daily operations.
Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Analyze profit-and-loss statements and implement changes to capture opportunities.
Collaborate with managers on talent acquisition.