General Manager in Training - Retail

Love's Travel Stops & Country Stores•Fife, WA
•$27 - $38

About The Position

The General Manager in Training assists with and oversees daily operations to improve efficiency, quality, and customer satisfaction. The role has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The position supports the General Manager in completing tasks, maintaining schedules and cash integrity, preparing reports, and analyzing financial results to identify opportunities. It also helps lead employees, support talent acquisition, and drive sales while maintaining a safe, clean, and well-maintained facility.

Requirements

  • At least 2 years of management experience in retail, a travel stop or convenience store, big box, grocery, or department store.
  • At least 2 years managing operations with annual sales volume of $2 million or more.
  • At least 2 years working with budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Ability to successfully complete a pre-employment drug screen and background check.
  • Excellent communication and interpersonal skills with a focus on customer satisfaction.
  • Strong customer service, rapport-building, and sales skills.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Ability to meet the stated physical demands, including frequent lifting or moving of items over 75 pounds.

Responsibilities

  • Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
  • Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment; perform safety checks.
  • Drive sales through ordering, stocking, inventory management, and merchandising standards.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze profit and loss statements and act on opportunities to improve results.
  • Collaborate with managers on talent acquisition.
  • Manage operations and employee-vehicle deployment to support customer satisfaction.

Benefits

  • Company-funded tuition assistance program
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% company match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
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