General Manager III - Distribution

DHL (Supply Chain)•Lockbourne, OH

3d•$95,000 - $120,000•Onsite

About The Position

The General Manager III oversees warehouse operations at DHL Supply Chain, ensuring efficient and accurate receiving, storage, and shipping. The role develops and implements strategies to optimize processes, reduce costs, and improve productivity. It leads Operations Managers and staff, supports team development, and maintains a safe, clean, compliant, and productive facility. The position uses warehouse management systems, automation, and other technology to track inventory and performance, and drives continuous improvement through analysis and reporting. The General Manager manages vendor relationships and site operations in accordance with the commercial agreement. The role maintains close daily customer contact, supports customer satisfaction, and is responsible for site profit and loss, which is directly influenced by customer relationships. It also prepares and presents Monthly/Quarterly Business Reviews to customers through team collaboration.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in supply chain, warehousing, or distribution.
Staff management experience.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, while developing a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee facility operations and personnel activities to maintain a safe, clean, and efficient working environment.
Use warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify opportunities for improvement.
Manage vendor relationships and ensure cost-effective services and supplies while operating the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other metrics to inform decisions and drive continuous improvement.
Maintain close daily contact with customers to build strong relationships and ensure customer satisfaction.
Manage the site's profit and loss (P&L).
Prepare and present Monthly/Quarterly Business Reviews (MBR/QBR) to customers, leveraging team collaboration.