General Manager III - Distribution

DPDHL•Chattanooga, TN

11d•$95,000 - $120,000•Onsite

About The Position

The General Manager III is responsible for the efficient operation of a warehouse and for developing and implementing strategies that optimize warehouse processes, reduce costs, and increase productivity. The role leads Operations Managers and staff, supports team development and culture, and maintains a safe, clean, and productive work environment while ensuring compliance with safety regulations and company policies. The General Manager uses warehouse management systems and other technology to track inventory and performance, manages vendor relationships and site services in accordance with the commercial agreement, and analyzes operational reports to support decisions and continuous improvement. The role also leads daily customer relationships, supports customer satisfaction, and is responsible for site profit and loss as influenced by customer relationships. The General Manager prepares and presents monthly and quarterly business reviews to the customer through team collaboration. The position requires knowledge of Customer SAP v23 for Ingredients and Components and DHL Blue Yonder 2023.1 for Finished Goods.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in supply chain, warehousing, or distribution.
Experience managing staff.
Knowledge of both Customer SAP v23 (Ingredients and Components) and DHL Blue Yonder 2023.1 (Finished Goods).

Nice To Haves

Experience in third-party logistics (3PL) and/or contract logistics.
Profit and loss management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse management systems (WMS) experience.

Responsibilities

Oversee warehouse receiving, storage, and shipping operations to ensure goods are handled efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, while developing a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient facility.
Use warehouse management systems, automation, and other technology to track inventory, monitor performance metrics, and identify opportunities for improvement.
Manage vendor relationships and ensure cost-effective services and supplies while operating the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decisions and support continuous improvement.
Maintain close daily contact with customers to develop strong relationships and ensure customer satisfaction.
Manage the site's profit and loss, which is directly influenced by customer relationships.
Prepare and present monthly and quarterly business reviews to the customer, working collaboratively with the team.