General Manager III - Distribution

DHL Supply Chain•Lockbourne, OH

2d•Onsite

About The Position

The General Manager III at DHL Supply Chain is responsible for the smooth and efficient operation of a warehouse and for developing and implementing strategies that optimize warehouse operations. The role leads Operations Managers and staff, builds a strong team culture, and promotes a safe, productive, clean, and efficient work environment. It also oversees facility operations and personnel activities, ensures compliance with safety regulations and company policies, and uses warehouse management systems, automation, and other technology to monitor inventory and performance and identify improvements. The General Manager manages vendor relationships and site operations in accordance with the commercial agreement, analyzes warehouse performance and inventory reports, and drives continuous improvement. The role leads customer relationships through close daily contact and is accountable for the site's profit and loss, which is directly influenced by customer relationships. The General Manager also prepares and presents Monthly/Quarterly Business Reviews to customers in collaboration with the team.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in a supply chain, warehousing, or distribution environment.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee daily warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, while developing a strong team culture.
Ensure compliance with safety regulations and company policies and oversee facility operations and personnel activities to maintain a safe, clean, and efficient work environment.
Use warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify improvement opportunities.
Manage vendor relationships and ensure cost-effective services and supplies while operating the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other metrics to inform decisions and drive continuous improvement.
Maintain close daily contact with customers to build strong relationships and ensure customer satisfaction.
Manage the site's profit and loss (P&L).
Prepare and present Monthly/Quarterly Business Reviews (MBR/QBR) to customers, working collaboratively with the team.