General Manager III - Distribution

DHL (Supply Chain)•China Grove, TX

4d•$95,000 - $120,000•Onsite

About The Position

The General Manager III oversees warehouse operations at DHL Supply Chain, ensuring efficient and accurate receiving, storage, and shipping. The role develops and implements strategies to improve processes, reduce costs, and increase productivity. It leads Operations Managers and staff, fosters team development, and ensures compliance with safety regulations and company policies to maintain a safe, clean, and efficient facility. The General Manager uses warehouse management systems, automation, and other technology to track inventory, monitor performance, and identify improvement opportunities. The role manages vendor relationships and site operations in accordance with the commercial agreement, prepares and analyzes performance and inventory reports, and maintains close customer relationships to support customer satisfaction. It is responsible for the site's profit and loss and prepares and presents monthly and quarterly business reviews to customers in collaboration with the team.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in a supply chain, warehousing, or distribution environment.
Staff management experience.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, and develop a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient work environment.
Use warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
Manage vendor relationships and ensure cost-effective services and supplies while operating the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decisions and drive continuous improvement.
Maintain close daily customer contact to build strong relationships and ensure customer satisfaction.
Manage the site's profit and loss (P&L), which is directly influenced by customer relationships.
Prepare and present Monthly/Quarterly Business Reviews (MBR/QBR) to customers through team collaboration.