General Manager I - Distribution

DHL (Supply Chain)•Altoona, IA

1d•$120,000 - $155,000•Onsite

About The Position

The General Manager I at DHL Supply Chain oversees warehouse operations and develops and implements strategies to optimize processes, reduce costs, and improve productivity. The role leads and develops Operations Managers and staff, fosters a strong team culture, and ensures a safe, clean, compliant, and efficient work environment. The General Manager uses warehouse management systems, automation, and other technology to track inventory and performance and identify improvement opportunities. The position also manages vendor relationships and site operations in accordance with commercial agreements, analyzes operational reports and metrics, and maintains close customer relationships. The General Manager is responsible for site profit and loss and prepares and presents Monthly or Quarterly Business Reviews to customers in collaboration with the team.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in a supply chain, warehousing, or distribution environment.
Staff management experience.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, while developing a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient facility.
Use warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
Manage vendor relationships and ensure cost-effective services and supplies while operating the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decisions and drive continuous improvement.
Lead customer relationships through close daily contact to support strong connections and customer satisfaction.
Manage the site's profit and loss (P&L), which is directly influenced by customer relationships.
Prepare and present Monthly or Quarterly Business Reviews (MBR/QBR) to customers through strong team collaboration.