General Manager I - Distribution

DHL Supply Chain•Goodyear, AZ

1d•Onsite

About The Position

Lead a highly automated 488,000 sq. ft. eCommerce fulfillment operation supporting a rapidly growing customer. The role oversees 350+ associates, 45+ operations leaders, and 850+ robotic agents, with accountability for safety, service, quality, productivity, and financial performance. The General Manager partners closely with the customer to drive operational excellence, support growth, and develop high-performing teams. The General Manager ensures the efficient operation of the warehouse and develops and implements strategies to optimize warehouse processes. The position leads and motivates the team, fosters a safe and productive work environment, and contributes to the success of DHL Supply Chain. It offers the opportunity to make a significant impact within a global contract logistics organization. The national salary range is $120,000–$155,000. DHL Supply Chain offers medical, dental, vision, and prescription coverage, discounted stock purchase, a general bonus plan, 401(k), and a generous PTO policy. The organization has a business-casual environment and focuses on teamwork, associate development, training, and continuous improvement. It is an equal opportunity employer.

Requirements

5+ years of managerial or supervisory experience.
2+ years of experience in a supply chain, warehousing, or distribution environment.
Staff management experience.
Bachelor’s degree or equivalent is preferred.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Warehouse Management Systems (WMS) experience.
Bachelor’s degree or equivalent.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff while developing a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient facility.
Use warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify improvement opportunities.
Manage vendor relationships and ensure cost-effective services and supplies while operating the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decisions and drive continuous improvement.
Lead customer relationships through close daily contact to support strong connections and customer satisfaction.
Manage the site's profit and loss (P&L), which is directly influenced by customer relationships.
Prepare and present Monthly/Quarterly Business Reviews (MBR/QBR) to the customer, leveraging team collaboration.