General Manager I - Distribution

DHL Supply Chain•Fairburn, GA

2d•Onsite

About The Position

The General Manager I is responsible for providing leadership, oversight, and support across multiple sites in a region, reporting directly to regional leadership. The role oversees warehouse operations and develops and implements strategies to optimize processes, minimize costs, and maximize productivity. The General Manager leads Operations Managers and staff, fosters a strong team culture, and supports associate development, training, and continuous improvement. The position is responsible for maintaining safe, compliant, clean, and efficient operations; managing vendor relationships and services; and operating the site in accordance with its commercial agreement. It uses warehouse management systems, automation, and other technology to track inventory and performance and identify improvements. The General Manager also leads customer relationships, monitors the site’s profit and loss, and prepares and presents Monthly or Quarterly Business Reviews to customers. DHL Supply Chain describes its business casual environment as focused on teamwork, associate development, training, and continuous improvement.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in a supply chain, warehousing, or distribution environment.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, while developing a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient working environment.
Use warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
Manage vendor relationships and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to support decision-making and continuous improvement.
Maintain close daily contact with customers to build strong relationships and ensure customer satisfaction.
Manage the site’s profit and loss (P&L), which is directly influenced by customer relationships.
Prepare and present Monthly or Quarterly Business Reviews (MBR/QBR) to customers, using strong team collaboration.