General Manager I - Distribution

DHL (Supply Chain)•Fairburn, GA

3d•$120,000 - $155,000•Onsite

About The Position

The General Manager I is responsible for leadership, oversight, and support across multiple distribution sites in a region, reporting directly to regional leadership. The role oversees warehouse operations and develops and implements processes to optimize efficiency, productivity, and cost management. The General Manager leads Operations Managers and staff, supports team development, and maintains a safe and productive work environment. The position manages customer and vendor relationships, oversees site operations in accordance with commercial agreements, and is accountable for the site's profit and loss. It uses warehouse management systems and other technology to monitor inventory and performance, analyzes operational reports, and presents Monthly and Quarterly Business Reviews to customers. The organization emphasizes teamwork, associate development, training, and continuous improvement.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in a supply chain, warehousing, or distribution environment.
Staff management experience.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, and develop a strong team culture.
Ensure compliance with safety regulations and company policies, overseeing operational and personnel activities to maintain a safe, clean, and efficient work environment.
Use warehouse management systems, automation, and other technology to track inventory, monitor performance metrics, and identify improvement opportunities.
Manage vendor relationships and ensure cost-effective services and supplies while operating the site in accordance with its commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to support decision-making and continuous improvement.
Lead customer relationships through close daily contact to foster strong connections and customer satisfaction.
Manage the site's profit and loss, which is directly influenced by customer relationships.
Prepare and present Monthly and Quarterly Business Reviews to customers, leveraging team collaboration.