General Manager I - Distribution

DHL Supply Chain•Philadelphia, PA

1d•Onsite

About The Position

The General Manager I - Distribution oversees warehouse operations and develops and implements strategies to optimize processes, minimize costs, and increase productivity. The role leads Operations Managers and facility staff, supports their development, and fosters a safe, clean, productive work environment. The General Manager uses warehouse management systems, automation, and other technology to track inventory and performance, and identifies opportunities for continuous improvement. The position manages vendor relationships and site operations in accordance with the commercial agreement. It prepares and analyzes reports on warehouse performance and inventory, maintains close daily contact with customers, and leads customer relationships to support satisfaction. The role is responsible for the site's profit and loss and prepares and presents Monthly and Quarterly Business Reviews with customer-facing and internal team collaboration.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in a supply chain, warehousing, or distribution environment.
Staff management experience.
Bachelor’s degree or equivalent is preferred.
Experience in Third Party Logistics (3PL) and/or Contract Logistics is preferred.
P&L management experience is preferred.
Project management experience is preferred.
Warehouse Management Systems (WMS) experience is preferred.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, while developing a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient facility.
Use warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify improvement opportunities.
Manage vendor relationships and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other metrics to inform decisions and drive continuous improvement.
Maintain close daily customer contact and lead customer relationships to support strong connections and satisfaction.
Manage the site's profit and loss (P&L), which is directly influenced by customer relationships.
Prepare and present Monthly and Quarterly Business Reviews (MBR/QBR) to customers, leveraging team collaboration.