General Manager Food and Beverage - The Corner Office
About The Position
The General Manager of Food and Beverage is responsible for driving all food and beverage operations, including banquets, culinary, and restaurant outlets. The role ensures high food quality and service levels while maximizing revenue, maintaining accurate forecasts and budgets, controlling inventory, keeping food costs in line, and continually updating menus. The General Manager develops and implements annual budgets and marketing plans to pursue new sales opportunities and maximize business within existing markets. Strong leadership, communication, and team-building skills are required to work effectively with associates, peers, and other departments.
Requirements
- Four-year college degree or equivalent education/experience.
- Four to five years of employment in a related position with this company or another organization.
- Advanced knowledge of the principles and practices of food and beverage and hospitality, including people management, complex problem-solving, and food and beverage management.
- Highly developed communication skills to negotiate, convince, sell, and influence managerial personnel, hotel guests, and corporate clients.
- Strong administrative capabilities, including forecasting, purchase orders, budget review, and invoice approval.
- Literacy for guest communications, administrative duties, and Human Resources responsibilities; excellent reading and writing abilities are required throughout the workday.
- Ability to meet the role’s physical demands, including supervising on-floor activities, occasional bending and kneeling, and climbing stairs.
Responsibilities
- Direct and oversee employee recruitment and development, including hiring, training, empowering, coaching, counseling, performance and salary reviews, conflict resolution, discipline, and termination as appropriate.
- Develop, recommend, implement, and manage the division’s annual budget, business and marketing plans, forecasts, and objectives to meet or exceed management expectations.
- Implement and manage company and franchise programs to ensure compliance with standard operating procedures, safety and sanitary requirements, and federal, state, and local regulations, while providing quality service and hospitality.
- Market food and beverage outlets and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to attract in-house guests and local-market business and meet or exceed sales and financial goals.
- Manage maintenance and sanitation of food and beverage areas and equipment to protect assets, comply with regulations, and ensure quality service.
- Resolve customer complaints as appropriate to maintain customer satisfaction and service quality.
Benefits
- Eligible to participate in Sage bonus plan.
- Medical, dental, and vision insurance.
- Health savings and flexible spending accounts.
- Basic Life and AD&D insurance.
- Company-paid short-term disability.
- Paid time off for vacation, sick time, and holidays.
- Eligible to participate in the Company’s 401(k) program with employer matching.
- Employee assistance program.
- Tuition reimbursement.
- Discounts on hotels and restaurants.
- Eligible to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.
- On-site parking.
- Complimentary employee meal.
- Hotel discounts through Hilton and the Sage portfolio.
- Sage Restaurant Concepts discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
