Food & Beverage General Manager

Vail Resorts•Keystone, CO

3d•$64,000 - $68,000

About The Position

The General Manager leads the overall success of a Food and Beverage outlet and quick-service or full-service restaurant operation at Keystone Resort and Keystone Mountain Dining. The role is responsible for operational excellence, financial performance, guest satisfaction, team development, safety, and service excellence. The General Manager works with other resort teams on strategic initiatives, develops future leaders, and ensures consistent execution of Mountain Dining standards. This is a year-round, full-time position with a starting pay range of $64,000–$68,000 plus an annual bonus. Housing is available. The position requires at least 18 years of age.

Requirements

At least 3 years of restaurant experience, including at least 1 year at a managerial level.
High school diploma or equivalent.
Leadership, problem-solving, and multitasking skills.
Working knowledge of the MS Office Suite.
Communication and customer service skills.
Ability to lift and carry 40+ pounds.
TIPS certification required within 30 days of employment.
Serve Safe Food Protection Manager certification required within 30 days of employment.
Must be at least 18 years of age.

Responsibilities

Prioritize and foster a culture of safety.
Represent Keystone Resort and participate in leadership forums, providing feedback on dining operations, training, and continuous improvement.
Support the Keystone Mountain Dining mission and participate in projects that advance innovation.
Model service standards, menu knowledge, wine and beverage education, and service excellence.
Empower, develop, and appraise employees, foster a positive work environment, and focus on developing Assistant General Managers.
Manage front- and back-of-house dining operations and provide assistance wherever needed.
Work on the restaurant floor to exceed guest satisfaction and complete management tasks involving revenue accounting, tip disbursements and records, scheduling, ordering, payroll, inventory, and daily logs.
Pursue GX market-research targets and respond to trends.
Oversee ordering and receiving, cost transfers, variance reports, and inventory control for food, beverages, and supplies.
Understand and implement Mountain Dining policies, procedures, standards, specifications, guidelines, and training programs.
Ensure guests receive welcoming, responsive, friendly, and courteous service.
Achieve company objectives for sales, service, quality, facility appearance, sanitation, and cleanliness through employee training and a productive work environment.
Make employment and termination recommendations consistent with company guidelines for review.
Prepare required paperwork, forms, reports, and schedules in an organized and timely manner.
Keep equipment clean and in good working condition through inspections, timely work-order submissions, and preventative maintenance.
Ensure employee performance appraisals are completed according to restaurant policy and on time.
Schedule labor according to anticipated business activity, staffing needs, and labor cost objectives.
Apply restaurant personnel policies and administer prompt, fair, and consistent corrective action for policy violations.
Follow applicable federal, state, county, and municipal health, safety, and labor regulations.
Perform other duties as assigned.

Benefits

Free employee ski passes.
Discounted lift tickets for friends and family.
Free ski lessons.
Employee discounts on lodging, food, gear, and mountain shuttles.
401(k) retirement plan.
Employee Assistance Program.
Training and professional development.
Referral Program.
Health, medical, dental, and vision insurance plans for eligible seasonal employees after 500 hours.
Free ski passes for dependents.
Critical illness and accident plans.
Annual bonus.