Food & Beverage General Manager

Vail Resorts • Truckee, CA

1d • $70,304 - $84,757

About The Position

The General Manager leads the daily operation of a food and beverage outlet, bringing organizational skills, leadership, an entrepreneurial spirit, and a warm, friendly presence to both quick-service and full-service restaurant environments. The role includes planning, directing, and organizing staff, as well as creating new clientele and retaining existing guests. The position is year-round and full-time.

Requirements

• High school diploma or GED equivalent.
• ServSafe certification or regional equivalent; certification can be obtained after starting.
• At least 5 years of café experience and at least 1 year of supervisory experience.
• Ability to stand and walk continuously throughout a shift and lift or carry up to 50 pounds.
• Ability to work a flexible schedule, including nights, holidays, and weekends.
• Fluent English communication skills.
• Skills in payroll accuracy and compliance, scheduling and labor management, inventory controls and product ordering, food and beverage operational leadership, employee development and training, health and safety compliance, guest experience initiatives, multi-unit operational support, and cost management and operational execution.

Nice To Haves

• Bachelor's degree or culinary degree.
• Bilingual communication skills.
• Ability to ski or snowboard.
• Ability to maintain composure under pressure or in high-volume situations and resolve customer problems.
• Strong organization and attention to detail.
• Ability to communicate effectively with employees, guests, and customers to provide excellent service.
• Ability to achieve guest service and satisfaction goals, develop and retain clientele, and resolve customer concerns professionally.
• Experience overseeing merchandising and sales initiatives and maintaining wine inventory and beverage programs within budget guidelines.

Responsibilities

• Develop job descriptions and service guidelines, conduct training sessions, and schedule staff.
• Interview, hire, and separate food service personnel.
• Oversee merchandising and sales of food and beverage.
• Complete daily reporting and cash drops accurately.
• Order and receive products and complete monthly inventories within the allotted time.
• Enforce sanitation and safety policies.
• Monitor the preparation and presentation of food and beverages.
• Keep cash and company assets secure.
• Complete, verify, and submit payroll accurately and on time.
• Monitor costs and keep cost of sales, labor, operating, and overhead expenses within budget guidelines.
• Achieve guest service goals.
• Develop and maintain wine lists and inventories within service and budgetary guidelines.
• Plan and implement capital projects.
• Maintain facilities and equipment in good condition.
• Perform other duties as assigned.

Benefits

• Free employee ski passes.
• Discounted lift tickets for friends and family.
• Free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) retirement plan.
• Employee Assistance Program.
• Training and professional development.
• Referral program.
• Health, medical, dental, and vision insurance plans for eligible seasonal employees after working 500 hours.
• Free ski passes for dependents.
• Critical illness and accident plans.
• Annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED