Food & Beverage General Manager

Vail Resorts • Truckee, CA

8d

About The Position

The General Manager leads the daily operation of a food and beverage outlet, bringing organizational skills, leadership, an entrepreneurial spirit, and a warm, friendly presence to quick-service and full-service restaurant environments. The role includes planning, directing, and organizing staff, and creating new clientele while retaining existing guests. The position is year-round and full-time, with a starting pay range of $70,304 to $75,000 plus an annual bonus. Housing is not available.

Requirements

• High school diploma or GED equivalent.
• ServSafe certification or regional equivalent; certification can be obtained after starting.
• At least 5 years of café experience, including at least 1 year of supervisory experience.
• Ability to stand and walk continuously throughout a shift and lift and/or carry up to 50 pounds.
• Ability to work a flexible schedule, including nights, holidays, and weekends.
• Fluent English communication skills.
• Payroll accuracy and compliance skills.
• Scheduling and labor management skills.
• Inventory control and product ordering skills.
• Food and beverage operational leadership skills.
• Employee development and training skills.
• Health and safety compliance knowledge.
• Guest experience initiative skills.
• Multi-unit operational support skills.
• Cost management and operational execution skills.

Nice To Haves

• Bachelor’s or culinary degree.
• Bilingual communication skills.
• Ability to ski or snowboard.
• Ability to maintain composure under pressure and in high-volume situations and resolve customer problems or issues.
• Strong organization and attention to detail.
• Ability to communicate with employees, guests, and customers to provide excellent service.
• Ability to achieve guest service and satisfaction goals and develop and retain clientele.
• Ability to resolve customer concerns professionally.
• Experience overseeing merchandising and sales initiatives.
• Ability to maintain wine inventory and beverage programs within budget guidelines.

Responsibilities

• Develop job descriptions and service guidelines, conduct training sessions, and schedule staff.
• Interview, hire, and separate food service personnel.
• Oversee merchandising and sales of food and beverage.
• Complete daily reporting and cash drops accurately.
• Order and receive products and complete monthly inventories on time.
• Enforce sanitation and safety policies.
• Monitor food and beverage preparation and presentation.
• Keep cash and company assets secure.
• Complete, verify, and submit payroll accurately and on time.
• Monitor costs and keep cost of sales, labor, operating, and overhead expenses within budget guidelines.
• Achieve guest service goals and develop and retain clientele.
• Develop and maintain wine lists and inventories within service and budgetary guidelines.
• Plan and implement capital projects.
• Maintain facilities and equipment in good condition.
• Perform other duties as assigned.

Benefits

• Free employee ski passes.
• Discounted lift tickets for friends and family.
• Free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) retirement plan.
• Employee Assistance Program.
• Training and professional development.
• Referral Program.
• Health insurance, including medical, dental, and vision plans, for eligible seasonal employees after working 500 hours.
• Free ski passes for dependents.
• Critical illness and accident plans.
• Annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED