Food & Beverage General Manager

Vail Resorts•Keystone, FL

About The Position

The General Manager leads the overall success of a food and beverage outlet and quick-service or full-service restaurant operation at Keystone Resort and Keystone Mountain Dining. The role drives operational excellence, financial performance, guest satisfaction, team development, safety, and service excellence. The General Manager partners across the resort to support strategic initiatives, develop future leaders, and ensure consistent execution of Mountain Dining standards. This is a year-round, full-time position. The expected pay range is $64,000–$68,000, plus an annual bonus. Housing is available. Applicants must be at least 18 years old.

Requirements

At least 3 years of restaurant experience, including at least 1 year at a managerial level.
High school diploma or equivalent.
Leadership, problem-solving, and multitasking skills.
Working knowledge of Microsoft Office Suite.
Communication and customer service skills.
Ability to lift and carry more than 40 pounds.
TIPS certification required within 30 days of employment.
Serve Safe Food Protection Manager certification required within 30 days of employment.
Must be at least 18 years of age.

Responsibilities

Prioritize and foster a culture of safety.
Serve as a leader and representative of Keystone Resort.
Participate in leadership forums, providing feedback and input on dining operations, training, and continuous improvement.
Advance the Keystone Mountain Dining mission and participate in projects that promote innovation.
Model service standards, menu knowledge, wine and beverage education, and service excellence.
Empower, develop, and appraise employees, fostering a positive work atmosphere and developing future leaders, especially Assistant General Managers.
Manage front- and back-of-house dining operations and performance, assisting wherever needed to ensure smooth operations.
Work on the restaurant floor to exceed guest satisfaction and complete management reporting related to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory, and the daily logbook.
Pursue GX market research targets and respond to trends.
Oversee ordering and receiving, cost transfers, variance reports, and inventory control for food, beverages, and supplies.
Understand and implement Mountain Dining policies, procedures, standards, specifications, guidelines, and training programs.
Ensure guests receive welcoming, responsive, friendly, and courteous service.
Meet company objectives for sales, service, quality, facility appearance, sanitation, and cleanliness through employee training and a positive, productive work environment.
Make employment and termination recommendations consistent with company guidelines for review.
Prepare required paperwork, forms, reports, and schedules in an organized and timely manner.
Keep equipment clean and in excellent working condition through inspections, timely work-order submissions, and preventative maintenance programs.
Ensure employee performance appraisals are completed according to restaurant policies and on time.
Schedule labor according to anticipated business activity, staffing needs, and labor cost objectives.
Administer prompt, fair, and consistent corrective action for violations of company personnel policies, rules, and procedures.
Follow applicable federal, state, county, and municipal health, safety, and labor regulations pertaining to the restaurant, employees, and guests.
Perform other duties as assigned.

Benefits

Free employee ski passes.
Discounted lift tickets for friends and family.
Free ski lessons.
Employee discounts on lodging, food, gear, and mountain shuttles.
401(k) retirement plan.
Employee Assistance Program.
Training and professional development.
Referral program.
Health, medical, dental, and vision insurance for eligible full-time employees; seasonal employees may become eligible after working 500 hours.
Free ski passes for dependents.
Critical illness and accident plans.
Annual bonus.