Beverage Manager - The Corner Store - The Cosmopolitian

MGM Resorts International

3d

About The Position

The Beverage Manager for The Corner Store inside The Cosmopolitan leads the venue’s Beverage team and shapes its upscale atmosphere and culture of hospitality, connection, and excellence. The manager guides the team toward operational and financial goals and ensures consistency and quality across the venue’s cocktail program. This is a hands-on leadership role involving performance monitoring, scheduling, coaching, and maintaining high service standards. The manager is expected to build and develop a high-performing team and foster accountability, development, and innovation so that cocktails and guest interactions reflect the venue’s character and standards.

Requirements

• At least 2 years of relevant experience.
• Working knowledge of the Culinary Union bargaining agreement.
• Understanding of the food and beverage division, budgeting, Profit & Loss statements, labor costs, entertainment costs, food and beverage costs, and operating expenses.
• Ability to lead and mentor a team.
• Strong overall knowledge of beverage preparation and presentation.
• Excellent organizational skills and ability to work under time constraints and deadlines with attention to detail.
• Interpersonal skills to communicate effectively with business contacts.
• Professional appearance and demeanor.
• Proficiency with Outlook, Microsoft Word, Excel, Project, and PowerPoint.

Responsibilities

• Provide leadership and oversight for The Corner Store’s operations, aligning them with its strategic plan, business objectives, and cocktail-program vision.
• Contribute to researching, developing, evaluating, and implementing products, services, technology, and processes in response to competitive conditions and changing customer needs.
• Manage cost controls and reporting, including forecasts, budget adherence, and Profit & Loss statements.
• Encourage employee feedback and participation in decision-making and the development of promotional and marketing concepts.
• Coach and provide feedback to help team members develop the skills needed to meet work objectives.
• Review ratings on social media outlets such as Yelp and TripAdvisor with employees and management, and develop strategies to improve positive ratings.
• Lead HR functions related to employee engagement, talent management, diversity, compliance, company policies, labor agreements, and workforce representation principles.
• Maintain working relationships with unions and ensure compliance with company policies, legal requirements, and collective bargaining agreements.
• Resolve escalated customer or vendor issues and provide recommended customer service-related comps as appropriate.
• Ensure appropriate scheduling and staffing, and direct and supervise employees.
• Oversee beverage-team performance and ensure consistent quality and service across the cocktail program.

Benefits

• Wellness incentive programs supporting physical and mental health.
• Company hotel, food and beverage, retail, and entertainment discounts, as well as partner discounts on travel, electronics, and online shopping.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development programs, networking opportunities, and community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed