Food and Beverage Office Manager

Onni Group of Companies • Chicago, IL

4d • $71,000 - $74,000

About The Position

The Food and Beverage Office Manager completes administrative work for the Food and Beverage Department, including payroll, scheduling, onboarding, and preparing training documents. As needed, the role also supervises the day-to-day operation of the Emily Hotel’s primary restaurant outlet and provides lateral service to other Food and Beverage operations. The manager maintains a service and supervisory philosophy for staff and works closely with the Restaurant General Manager and Director of Hotel Operations to monitor restaurant services and products, make adjustments, and support profitability.

The position also oversees operational readiness, staffing and training, ordering and inventory, guest relations, compliance with liquor regulations and the Collective Bargaining Agreement, and coordination with Accounting, Human Resources, and Engineering. The role may involve using AI tools for research, analysis, content development, design, reporting, or operational efficiency, with required attention to company policies, privacy, confidentiality, accuracy, and disclosure.

Requirements

• Experience working in a restaurant setting.
• Knowledge of safety initiatives in compliance with OSHA guidelines.
• Education in hospitality management, culinary arts, business administration, or a similar field is required.
• If applicable, meet the required minimum age to serve alcohol.

Responsibilities

• Ensure tipsheets are completed daily.
• Submit accurate payroll every two weeks.
• Ensure ordering is completed consistently.
• Review daily sales and resolve discrepancies with Accounting.
• Help prepare weekly schedules in accordance with staffing guidelines and labor forecasts, and adjust them during the week to meet business demands.
• Assign work and side duties according to departmental procedures, communicating changes during the shift.
• Attend pre-shift meetings and assist with training topics.
• Maintain knowledge of house accounts and arrivals.
• Inspect, plan, and ensure materials and equipment are ready for service.
• Inspect the restaurant environment for cleanliness and order, and correct deficiencies.
• Ensure employees are trained in their job functions and assist with onboarding new staff.
• Review supply and equipment par levels and complete requisitions to replenish them.
• Ensure the required quantities of menus and wine lists are available and in good condition for each meal period.
• Anticipate guest needs and promote positive guest relations, including through name recognition.
• Ensure staff complete closing duties before signing out.
• Update the POS system with menu changes.
• Assist with menu edits and printing.
• Submit maintenance work orders to Engineering and contact Engineering for urgent repairs.
• Conduct monthly liquor and wine inventories.
• Maintain knowledge of and comply with state liquor regulations, particularly restrictions on service to minors and intoxicated persons and drunk driving.
• Ensure the department follows the Collective Bargaining Agreement.
• Assist Human Resources with information requests.
• Review AI-generated or AI-assisted work for accuracy, quality, and appropriateness; follow company policies and applicable privacy and confidentiality requirements, and disclose AI use.

Benefits

• Employee Assistance Program
• Annual Education Allowance
• Referral Program
• Team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed