Food and Beverage Office Manager

Onni Group • Chicago, IL

3d

About The Position

Responsible for administrative work for the Food and Beverage Department, including payroll, scheduling, onboarding, and preparing training documents. As needed, supervises day-to-day operations of the Emily Hotel’s primary restaurant outlet. Maintains a service and supervisory philosophy that guides staff, and works closely with the Restaurant General Manager and Director of Hotel Operations to monitor the effectiveness of restaurant services and products and make adjustments to support profitability. Provides lateral service to other Food and Beverage operations as needed.

The role also supports restaurant service readiness, staff training and assignments, guest relations, inventory and supplies, POS and menu updates, maintenance requests, liquor and wine inventories, compliance with liquor regulations and the Collective Bargaining Agreement, and information requests from Human Resources. The stated salary range is $71,000–$74,000.

Requirements

• Experience working in a restaurant setting.
• Knowledge of safety initiatives in compliance with OSHA guidelines.
• Education in hospitality management, culinary arts, business administration, or a similar field is required.
• If applicable, meet the required minimum age to serve alcohol.

Responsibilities

• Ensure tipsheets are completed daily.
• Submit accurate payroll biweekly.
• Ensure ordering is completed consistently.
• Review daily sales and resolve discrepancies with Accounting.
• Participate in preparing weekly schedules in accordance with staffing guidelines and labor forecasts, and adjust schedules during the week to meet business demands.
• Assign work and side duties to staff in accordance with departmental procedures, and communicate changes to assignments during the shift.
• Attend pre-shift meetings and assist with training topics.
• Maintain knowledge of house accounts and arrivals.
• Inspect, plan, and ensure materials and equipment are ready for service.
• Inspect the restaurant environment for cleanliness and order, and rectify deficiencies.
• Ensure employees are trained in their job functions and assist with onboarding new staff.
• Review supply and equipment par levels and complete replenishment requisitions.
• Ensure sufficient menus and wine lists are available and in good condition for each meal period.
• Anticipate guest needs and promote positive guest relations through name recognition.
• Ensure staff complete closing duties before signing out.
• Update the POS system with menu changes and assist with menu edits and printing.
• Complete maintenance work orders and submit them to Engineering; contact Engineering for urgent repairs.
• Conduct monthly liquor and wine inventories.
• Maintain knowledge of and comply with state liquor regulations, particularly those prohibiting service to minors and intoxicated persons and drunk driving.
• Ensure the department follows Collective Bargaining Agreement guidelines.
• Assist Human Resources with information requests.
• Supervise day-to-day operations of the primary restaurant outlet at the Emily Hotel as needed.
• Work with the Restaurant General Manager and Director of Hotel Operations to monitor restaurant services and products and adjust as needed to ensure maximum profitability.
• Provide lateral service to other Food and Beverage operations as needed.

Benefits

• Employee Assistance Program
• Annual education allowance
• Referral program
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel
• Fun and collaborative company culture with team-building events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed