Assistant General Manager - Food and Beverage

Drury Hotels•Columbus, OH
•Onsite

About The Position

The Assistant General Manager oversees bar operations and supports hotel service excellence at the Drury Plaza Columbus Downtown hotel. This role leads hospitality professionals to deliver high-quality service and smooth hotel and bar operations, creates welcoming guest experiences, and assists with daily hotel management. The position also supports team development and financial performance while maintaining brand standards and guest satisfaction.

Requirements

  • Passion for serving others and exceeding guest expectations.
  • Proven experience in hotel operations and/or bar management in a hospitality setting.
  • Knowledge of bar operations and beverage cost control.
  • At least one year of supervisory experience with demonstrated leadership success.

Nice To Haves

  • Bachelor’s degree in hospitality, business, or a related field preferred.
  • Hotel or restaurant experience preferred.

Responsibilities

  • Motivate and lead a team to provide top-tier service and ensure smooth hotel and bar operations.
  • Oversee bar operations and the beverage program, creating exceptional guest experiences while maintaining efficiency.
  • Elevate guest interactions throughout their stay and create a welcoming, energetic atmosphere.
  • Assist with daily hotel management, including guest services, financial performance, and brand standards.
  • Hire, train, and develop a team that reflects the hotel’s culture of excellence and service.
  • Monitor budgets, inventory, and revenue to optimize profitability while maintaining guest satisfaction.

Benefits

  • Flexible scheduling
  • Paid time off
  • Hotel discounts
  • Free room nights
  • Mentorship, cross-training, development plans, and management training
  • Medical, dental, vision, prescription, life, and disability coverage
  • Team Member Assistance Program
  • Company-matched 401(k)
  • Quarterly bonuses based on hotel results
  • Semi-annual bonus based on hotel and company performance
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