General Liability Claims Rep (PD)

The Jonus Group•Clearwater, FL

4d•$80,000 - $95,000•Remote

About The Position

The General Liability Claims Representative (Property Damage) manages a portfolio of low- to moderately complex general liability claims, including property damage, bodily injury, and construction-related claims. The role calls for a strong understanding of commercial lines products, policy language, and effective claims-handling practices. This is a fully remote position. The representative investigates, evaluates, and resolves claims; determines coverage by analyzing commercial policy language; evaluates damages and establishes reserves; negotiates settlements; and manages litigated files in collaboration with defense counsel. The role also involves retaining experts and vendors, maintaining detailed documentation in a paperless claims system, and communicating claim developments and trends to internal departments. The stated salary range is $80,000–$95,000 per year, with bonus opportunities. The posting also mentions a competitive benefits package, 401(k), paid time off, and professional development opportunities.

Requirements

3–5 years of experience adjusting commercial liability claims, with a proven track record of increasing responsibility and excellent customer service.
Must hold a public adjuster license in Florida and/or Texas, with the ability to obtain additional licenses as needed.
High school diploma or equivalent required.
Strong understanding of commercial lines products, policy language, exclusions, and ISO forms.
Proficiency in claims handling and litigation management.
Excellent written and verbal communication skills.
Ability to manage workloads effectively and meet quality and quantity production goals.

Nice To Haves

College degree preferred.

Responsibilities

Investigate, evaluate, and resolve low- to moderately complex general liability claims, including property damage, bodily injury, and construction-related claims.
Analyze and interpret commercial policy language to determine coverage and communicate decisions through written correspondence, including reservation of rights and denial letters.
Evaluate damages, establish reserves, and escalate cases with potential exposure above authority levels.
Negotiate fair and accurate claim settlements in good faith.
Manage litigated claim files, collaborating with defense counsel on appropriate plans of action and case resolution.
Retain experts and vendors as needed to achieve optimal claim outcomes while controlling expenses.
Maintain accurate and detailed documentation in a paperless claims system.
Communicate claim developments and trends to internal departments.
Maintain appropriate reserves on assigned files in accordance with reserving requirements and philosophies.