Geek Squad Delivery Driver

Best Buy • Cape Girardeau, MO

6d

About The Position

As a Geek Squad Delivery Driver, you’ll deliver, install, repair, and haul away basic-complexity appliances, televisions, and other technology. You’ll determine how to safely deliver major appliances into homes and other locations, including measuring and protecting the installation route and deciding whether doors need to be detached or fixtures moved. Internally, Best Buy refers to this role as a Delivery Experience Agent.

The role includes completing delivery duties, providing advice on product placement and services, managing inventory and vehicle maintenance with team members, processing paperwork and payments, providing feedback to store teams, and completing in-store repairs. Drivers also train new drivers, lead and assist on two-person jobs, and work independently.

Best Buy describes its purpose as enriching lives through technology by personalizing technology solutions for people in stores, online, and in customers’ homes. The company says it values and supports employees and aims to provide a workplace where employees can bring their authentic selves.

Requirements

• At least 6 months of customer service, sales, installation, or large-product delivery experience.
• Current, valid driver’s license.
• Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
• Ability to carry, lift, push, and pull up to 350 pounds alone or up to 700 pounds as part of a team, using a harness, lift, or dolly, with or without reasonable accommodation.
• Must be at least 21 years old.
• Acquire and maintain any required state or local licenses within 90 days of being hired.

Nice To Haves

• Leadership, decision-making, written and verbal communication, and client relations skills.
• Experience in an in-home installation environment.
• Experience using and learning about technology products.

Responsibilities

• Deliver, install, network, repair, and haul away appliances, televisions, and other technology, with a focus on home theater equipment and appliances.
• Determine how to deliver major appliances into homes and other locations, including measuring and protecting installation routes and deciding whether doors or fixtures need to be moved.
• Provide clients with advice on product placement, services, and related content.
• Manage inventory and vehicle maintenance in partnership with other team members.
• Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.
• Train new drivers.
• Lead and assist with two-person jobs and perform work independently.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources based on eligibility.
• Intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off, including vacation or PTO, subject to eligibility and other conditions.
• Certain roles may be eligible for incentive pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed