Geek Squad Delivery Driver

Best Buy • Columbia, SC

4d

About The Position

As a Geek Squad Delivery Driver, also referred to internally as a Delivery Experience Agent, you are responsible for delivering, installing, repairing, and hauling away basic-complexity appliances, televisions, and other technology. You determine how to safely and effectively bring major appliances into homes and other delivery locations, including measuring and protecting the installation route and deciding whether doors need to be detached or fixtures moved.

The role involves both working independently and leading or assisting on two-person jobs. You will provide customers with advice about product placement and services, handle related paperwork and payments, maintain inventory and vehicles with team members, complete in-store repairs, and provide training to new drivers.

Requirements

• At least 6 months of customer service, sales, installation, or large-product delivery experience.
• Current, valid driver’s license.
• Driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
• Ability to carry, lift, push, and pull up to 350 pounds alone or up to 700 pounds as part of a team, using a harness, lift, or dolly, with or without reasonable accommodation.
• Must be at least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of hire.

Nice To Haves

• Leadership, decision-making, written and verbal communication, and client relations skills.
• Experience in an in-home installation environment.
• Experience using and learning about technology products.

Responsibilities

• Deliver, install, network, and repair devices, with a focus on home theater equipment and appliances.
• Determine the best way to deliver major appliances into homes and other locations, including measuring and protecting the installation route and deciding whether doors or fixtures need to be moved.
• Provide a seamless client experience by advising customers on product placement, services, and related content.
• Manage inventory and vehicle maintenance in partnership with other team members.
• Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.
• Train new drivers.
• Lead and assist on two-person jobs and perform work independently.
• Haul away appliances, televisions, and other technology.

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Paid time off, subject to location, employment status, salary or hourly status, and years of service.
• Incentive pay for certain eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed