Geek Squad Delivery Driver

Best Buy•Panama City, FL
•$17 - $24

About The Position

As a Geek Squad Delivery Driver, also referred to internally as a Delivery Experience Agent, you are responsible for delivering, installing, repairing and hauling away basic-complexity appliances, televisions and other technology. You determine how to move major appliances into homes and other delivery locations, including measuring and protecting the installation route and deciding whether doors need to be detached or fixtures moved. The role includes installing, networking and repairing devices, with a focus on home theater equipment and appliances. You provide product-placement and service advice, manage inventory and vehicle maintenance with teammates, process paperwork and payments, share feedback with store teams, complete in-store repairs, train new drivers, and lead or assist on two-person jobs as well as work independently.

Requirements

  • At least 6 months of customer service, sales, installation or large-product delivery experience.
  • Current, valid driver’s license.
  • Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
  • Ability to carry, lift, push and pull up to 350 pounds alone or up to 700 pounds as part of a team, using a harness, lift or dolly, with or without reasonable accommodation.
  • Must be at least 21 years old.
  • Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

  • Leadership, decision-making, written and verbal communication, and client-relations skills.
  • Experience in an in-home installation environment.
  • Experience using and learning about technology products.

Responsibilities

  • Deliver, install, repair and haul away basic-complexity appliances, televisions and other technology.
  • Determine how to deliver major appliances into homes and other locations, including measuring and protecting the installation route and deciding whether doors or fixtures need to be moved.
  • Perform delivery duties, including installation, networking and repair of devices, with a focus on home theater equipment and appliances.
  • Provide clients with advice on product placement, services and other content.
  • Manage inventory and vehicle maintenance in partnership with team members.
  • Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.
  • Train new drivers.
  • Lead and assist on two-person jobs and perform work independently.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources based on eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO), subject to eligibility and applicable factors.
  • Certain roles may be eligible for incentive pay.
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