Geek Squad Delivery Driver

Best Buy•Pensacola, FL

About The Position

As a Geek Squad Delivery Driver, also referred to internally as a Delivery Experience Agent, you deliver, install, repair, and haul away basic-complexity appliances, televisions, and other technology. You determine how to move major appliances into homes and other delivery locations, measuring and protecting the installation route and deciding whether doors need to be detached or fixtures moved. The role includes installing, networking, and repairing devices, with a focus on home theater equipment and appliances. You provide advice on product placement and services, manage inventory and vehicle maintenance with team members, process paperwork and payments, give feedback to store teams, complete in-store repairs, and train new drivers. You may lead or assist with two-person jobs or work independently. Best Buy describes its purpose as enriching lives through technology and says it supports employees’ well-being and career possibilities. The company is an equal opportunity employer.

Requirements

  • At least 6 months of customer service, sales, installation, or large-product delivery experience.
  • Current, valid driver’s license.
  • Driving record that meets Best Buy’s safety standards, including a minimal number of violations or accidents.
  • Ability to carry, lift, push, and pull up to 350 pounds alone or up to 700 pounds as part of a team, using a harness, lift, or dolly, with or without reasonable accommodation.
  • Must be at least 21 years old.
  • Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

  • Leadership, decision-making, written and verbal communication, and client-relations skills.
  • Experience in an in-home installation environment.
  • Experience using and learning about technology products.

Responsibilities

  • Deliver, install, repair, and haul away basic-complexity appliances, televisions, and other technology.
  • Plan how to deliver major appliances into homes and other locations, including measuring and protecting the installation route and determining whether doors or fixtures must be moved.
  • Install, network, and repair devices, with a focus on home theater equipment and appliances.
  • Advise clients on product placement, services, and related content to provide a seamless experience.
  • Manage inventory and vehicle maintenance in partnership with team members.
  • Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.
  • Train new drivers.
  • Lead and assist on two-person jobs and perform work independently.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family-care leaves.
  • Paid time off (vacation or PTO), subject to eligibility and applicable factors.
  • Certain roles may be eligible for incentive pay.
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