Geek Squad Delivery Driver

Best Buy•Cape Girardeau, MO
•$17 - $24

About The Position

As a Geek Squad Delivery Driver, also referred to internally as a Delivery Experience Agent, you are responsible for delivering, installing, repairing, and hauling away basic-complexity appliances, televisions, and other technology. You determine how to safely bring major appliances into homes and other delivery locations, including measuring and protecting the installation route and deciding whether doors need to be detached or fixtures moved. The role includes working independently and with another team member on two-person jobs, leading and assisting on those jobs, and training new drivers.

Requirements

  • At least 6 months of customer service, sales, installation, or large-product delivery experience.
  • Current, valid driver’s license.
  • Maintain a driving record that meets Best Buy’s safety standards, such as having a minimal number of violations or accidents.
  • Ability to carry, lift, push, and pull up to 350 pounds alone or up to 700 pounds as part of a team, using a harness, lift, or dolly, with or without reasonable accommodation.
  • Must be at least 21 years old.
  • Acquire and maintain any required state or local licensing within 90 days of being hired.

Nice To Haves

  • Leadership, decision-making, written and verbal communication, and client relations skills.
  • Experience in an in-home installation environment.
  • Experience using and learning about technology products.

Responsibilities

  • Deliver, install, network, and repair devices, with a focus on home theater equipment and appliances.
  • Haul away appliances, televisions, and other technology.
  • Determine delivery routes into homes and other locations, measuring and protecting areas along the installation route.
  • Assess whether doors need to be detached or fixtures moved to complete a delivery.
  • Provide clients with advice on product placement, services, and related content.
  • Manage inventory and vehicle maintenance in partnership with team members.
  • Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.
  • Train new drivers.
  • Lead and assist on two-person jobs and perform work independently.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Paid time off for eligible full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of service.
  • Incentive pay may be available for certain roles, depending on eligibility.
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