Geek Squad Delivery Driver

Best Buy • Pensacola, FL

3d • $17 - $24

About The Position

As a Geek Squad Delivery Driver, also referred to internally as a Delivery Experience Agent, you are responsible for delivering, installing, repairing and hauling away basic-complexity appliances, televisions and other technology. You determine how to bring major appliances into homes and other delivery locations, including measuring and protecting the installation route and deciding whether doors need to be detached or fixtures moved.

The role combines customer service and technical work with inventory and vehicle upkeep, paperwork and payment processing, in-store repairs, and training new drivers. You may lead or assist with two-person jobs or work independently.

Requirements

• At least 6 months of customer service, sales, installation or large-product delivery experience.
• Current, valid driver’s license.
• Maintain a driving record that meets Best Buy’s safety standards, including a minimal number of violations or accidents.
• Ability to carry, lift, push and pull up to 350 pounds alone or up to 700 pounds as part of a team, using a harness, lift or dolly, with or without reasonable accommodation.
• Must be at least 21 years old.
• Acquire and maintain any required state or local licenses within 90 days of being hired.

Nice To Haves

• Leadership, decision-making, written and verbal communication, and client relations skills.
• Experience in an in-home installation environment.
• Experience using and learning about technology products.

Responsibilities

• Deliver, install, network, repair and haul away devices, with a focus on home theater equipment and appliances.
• Determine delivery routes into homes and other locations; measure and protect the installation route, and assess whether doors need to be detached or fixtures moved.
• Provide advice on product placement, services and other content to create a seamless client experience.
• Manage inventory and vehicle maintenance in partnership with team members.
• Process paperwork and payments, provide feedback to store teams, and complete in-store repairs.
• Train new drivers.
• Lead or assist with two-person jobs and perform work independently.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Paid time off for eligible full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of service.
• Certain roles may be eligible for incentive pay, subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed